——Customer Mr. Zhang: can you help us see the traffic usage from our Beijing site to our Alibaba cloud site? I feel that today's data upload is not as fast as usual

——Xiao Jian, customer service engineer: O.K., Roger, Mr. Zhang, please wait a minute. At present, it is normal, but it is found that at more than 10 a.m., the outbound traffic of Beijing stations has been congested;

Here we can see that the access traffic from x.x.x.x IP to y.y.y.y IP has increased instantaneously, which is caused by this reason.

——Customer Mr. Zhang: OK, I know. It should be the impact of the recent launch of our XXX department. I'll confirm it first, and then contact you to help adjust the current IOS settings.

——Customer service engineer Xiaojian: O.K., no problem; In addition, for similar problems, Mr. Zhang can continue to contact us to deal with them, or view them through the portal system previously provided to locate the problem. Portal > login link and your account password have been sent to you, you can log in and try.

——Customer Mr. Zhang: OK, thank you, Xiaojian.

——Customer Mr. Li: do you have a way for us to set customized alarms for our business network and push them to us? Text / wechat is fine.

——Xiao Heng, customer service engineer: Hello, Mr. Li, it's O.K. The portal sent to you last time can set the resource threshold of concern based on the device / line to trigger the alarm. The alarm can be by SMS, wechat public number,

You can also refer to our user manual, and if you have any problems, please feel free to contact me for assistance.

——Customer Mr. Li: O.K., thank you, Xiaoheng.

——Customer Mr. Yu: can we temporarily expand the bandwidth of our Shanghai site this afternoon? Demand is 50m, which can be slowed down at 18:00 today.

——Xiao Zhu, a customer service engineer: Yes, Mr. Yu. Yes, yes, just a moment, please. Our side has been adjusted, and Mr. Yu can also test and verify it.

——Customer Mr. Yu: OK, I'll try. The test is OK. Thank you, Xiaozhu.