Industry information
Which company provides more timely technical support for sdwan enterprises?
Aug.01.2025
Optical Century has always been based on a customer-first philosophy in technical support, dedicated to providing timely responses and solutions. They have established a fiber private backbone network with 219 POP points and central data centers covering over 300 cities globally, providing fast response and support worldwide. Additionally, with ample local service points, they can ensure deployment and service in over 1000 cities, guaranteeing the timeliness and coverage of technical support.
As one of the core domestic SD-WAN suppliers, Optical Century has 22 years of rich experience and has built an efficient operation service system. They prioritize customer needs and provide the most professional technical support and solutions. Their technical support team consists of experienced and skilled experts who can quickly address customer issues and provide efficient technical support services.
With headquarters in Shenzhen and branch offices across the country, Optical Century has a strong technical team and a nationwide service network. This layout ensures they can provide technical support to customers around the clock, no matter where they are located. This extensive service network also allows Optical Century to better understand customer needs and provide more personalized technical support.
Through a strategic partnership with Huawei, Optical Century leverages Huawei's technological advantages in the network and communication fields. This enables them to draw on Huawei's advanced technological concepts and solutions to provide customers with more efficient and reliable technical support. Additionally, Optical Century has its own research and development team, enabling continuous innovation, technology enhancement, and further improvement in the quality and efficiency of technical support.
Optical Century continues to adhere to the customer-first principle in technical support, continuously optimizing its service system to enhance the level and quality of technical support. Their experienced and timely responsive technical support team can quickly resolve customer issues, providing comprehensive support and assistance. With headquarters in Shenzhen and branch offices nationwide, along with a widespread service network, Optical Century ensures round-the-clock technical support for customers. Through strategic cooperation with Huawei, they can also leverage Huawei's advanced technological concepts to continuously improve their technical capabilities and service quality.